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Re: Bike Shop question - who's to blame? [swimlinz]
    
It sounds to me like it's going to be hard to asign blame to the shop on this one.

I have a new p2c (that I assembled myself) and I managed to scratch it pretty good during a 50 mile TT last weekend. I had the bike working perfectly in the repair stand but then I topped off the tires and apparently the extra pressure narrowed the gap enough that every little rock that stuck to the tire, squelched it's way along the carbon. It was a rough and rocky road and very unnerving to listen to for the whole ride. Yes that was my fault for putting the wheel too close but my point is that there isn't a lot of tolerance there for minor changes. If at some point she put too much pressure in the tire or if she knocked the wheel a bit out of round it could cause some rubbing.

Yes the wheel was probably installed too close and if it was rubbing the day she rolled it out of the shop, then she should have immediately gone back and asked for help. In this case it sounds like the issue started later in which case it becomes much harder to blame the shop, especially since she ignored the yelping for at least a couple rides.

She might as well go back to the shop and see what they say and I hope it works out well for her. For what it's worth, I used some polishing compound on mine and it buffed out pretty nicely (although it sounds like hers is worse than mine was).

BK (visiting mens ;-)
Last edited by: BK: May 1, 09 10:34

Edit Log:

  • Post edited by BK (Dawson Saddle) on May 1, 09 10:34