jt10000 wrote:
crujones#33 wrote:
jt10000 wrote:
crujones#33 wrote:
jt10000 wrote:
crujones#33 wrote:
I think the mistake you made is yelling at him, that type of approach rarely yields a successful outcome no matter how much the person may deserve a harsh dressing down. If you feel like you need to confront someone over their behavior, do it calmly and in a non-confrontational manner.
What kind of outcome will that result in?
Perhaps one where the two individuals were able calmly and politely engage in a dialog over what took place, how to prevent it from happening in the future, and maybe even an apology? This certainly won't happen if the first thing you do is yell accusations at the perpetrator.
Are you speculating or does that actually happen?
I've had bystanders come up to me after raising ruckus where I, in terms of my loud tone, seemed to them to be righteous, to ask me what provoked it. That's positive.
Note: I'm talking about yelling the facts of the matter or the driving actions: You cut me off! You're speeding! You're going to kill someone if you keep driving like that. Not insulting names, but yelling about the danger posed.
If that's working for you then by all means go for it.
Does your approach work for you or were you speculating?
Let me ask you a question. Have you ever felt inclined to agree with someone who made angry accusations or insults towards you? And be honest with yourself.
Making people feel bad, or threatened, immediately switches on their psychological defenses. They immediately start justifying their actions and finding fault with yours. It's how our minds work, ALL OF US!
If you want people to actually reflect on what's happened with the possibility of them realising they did something wrong or feeling bad about how they behaved, the worst thing you can do is be aggressive, insulting or excessively angry. Many people don't seem to understand that. They make terrible business people, negotiators and teachers.
Of course there is a problem with the approach crujones is suggesting, it doesn't give you the same instant gratification and the adrenaline buzz of self righteous indignation fueled rage. But it's far more likely to change future encounters.
If you want to change someone, be nice, understanding, respectful. If you want to be ignored....shout or insult them.
If you really want to annoy them, be excessively polite and smiley when they try and upset you!