You'll have to send it in, and they will replace the guts. Several of my friends did this and are very happy with the results. Got brand new G3 internals at a great "upgrade" price.

Do you happen to know the upgrade price?

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"4 wheels move the body, 2 wheels move the soul"

$350 - included return shipping when I did it in October last year.

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Cheers,
Sam

Who do you have to know or what do you have to say to get this "upgrade"? Over the years I've seen references to this upgrade in several online forums, but I've called or emailed them directly a couple of times and I've always been told that such an upgrade doesn't exist.

What's the secret to get it?

I had picked up a SL + hub laced to a Mavic Open pro at a swap meet for $75 last year.

The zero offset was way off from ~810, and when I called Cycleops tech support, they offered the upgrade option instead of a repair. (I don't remember the name of the person at Cycleops, sorry.) It took about 1 week from when I sent it in to when I saw it back w/ new g3 internals and a 1 year warranty.

This only applied for the SL+. My older wired PT with the external sending unit was not a candidate for the upgrade.

There is a fair bit of discussion on this point in the PowerTap thread on this forum, too.

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Cheers,
Sam

 
Ah, I think the + in the SL+ makes the difference. I still have the old wired SL which refuses to die (not that I'm complaining, much). I've seen so many horror stories of people having water problems with them, but mine just keeps on chugging through everything I throw at it. I just can't justify spending a bunch of money on a wireless version when the one I have still works great and I already have two harnesses on the two bikes I regularly ride.

Thanks for the info,

Will

Not all hubs can be upgraded - I had an SL that was upgraded last year for $350 - only took about a week.

Here is their number by phone: (800) 246-5975 Monday - Friday from 8 a.m.- 4:45 p.m. CST. When you tell them the model you have then you will find out if it is an option to upgrade.


Hope this helps.

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Graham Wilson
USAT Level III Elite Coach
http://www.thewilsongroup.biz

Here is my response from Saris.

Hey Jeff,

So our overhaul is 350 dollars. For that we take all of the internals out of your hub and put in all new G3 internals. So that is all new power measuring parts the same ones that are in our G3 hub we also replace the axle and bearings as well new 11spd compatible sram/shimano freehub if that this what you are using or a new campy one. To set up the return I will just need your shipping address then when you get a chance give us a call for credit card information. As far time frame once we get the wheel it is usually 2-4 business days. Finally because we see this as a new hub we place a one year warranty on the electronics of the hub.

Thanks

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"4 wheels move the body, 2 wheels move the soul"