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Re: problem transferring data from 910xt [ginger j]
Did that fix help?

If not then.

I think that the Device Agent transfers data to a folder.

The Garmin Communicator Plugin then facilitates transfer from that folder to Garmin Connect the next time you log in. (Have you downloaded the Garmin Communicator Plugin?)

Check that both the Device Agent and Garmin Communicator Plugins are up to date.

Click the Garmin Mickey Mouse Agent icon in the task bar and select 'Preferences' Check that 'Always' tickbox is selected under the Send Data to Garmin heading.

If both Device Agent and Garmin Communicator are installed and both up to date then check the following folder:


Macintosh HD/Users/[username]/Library/Application Support/Garmin/Devices/[device id]/History

Note: In the locations above, items in brackets "[ ]" would be replaced with your actual user name and device ID number. Recent versions of the ANT agent will store up to the previous month's worth of downloads before they start to be overwritten. On Windows computers, the application data folders are hidden by default and you will need to enable the viewing of hidden files in your folder options before you will be able to see these items.

Is your file in there?

Let us know how you get on.

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Last edited by: Jaymz: Mar 1, 12 16:32

Edit Log:

  • Post edited by JayPeeWhy (Dawson Saddle) on Mar 1, 12 16:32