GregW wrote:
One potential solution if WKO 4 is still someway off would be to offer a free upgrade to V4 for customers buying V3 from say April 1st. This is already pretty standard practice amongst many developers of desktop applications and would give TP a bit of positive PR at minimal cost.
I've suggested this to them in the past, both in forums and on twitter. The uniform response has been paraphrased by me as "Piss off".
I've used TP basic on the web, and as a mac user, I was waiting for the original december launch date of WKO+ 4.0. That came and went, it's been pushed back several times, and at this point in time has no clear timeline. If i've been training this whole time without this, why should I buy it period.
I know this is a rambling post, but the sheer stupidity in NOT offering a free upgrade program amazes me. They could have easily had me as a customer by having a free 3.0-4.0 upgrade program on new purchases, but instead have likely lost me as a customer. I'd rather pay once and have a license for the app, as opposed to paying what is essentially a licensing fee in perpetuity for TP Premium on the web.