Hi guys, got a problem with my powertap, thought there may be someone here that could help.
My computer got a virus, and I ended up having to reinstall windows! I uploaded my WKO+ and the garmin drivers for my forerunner in a few minutes. My powertap is much moe difficult. when I plug my powertap CPU in the computer immediatly recognises a "USB serial converter" but after it has 'found new hardware' the computer says 'the drivers were not installed propely and it might not work' . From that i concluded the drivers are not installed properly. to try and solve the problem I have:
Uploaded poweragent to get the drivers
made sure the PT-CPU was pushed all the way in
tried just plugging in the cradle, turning the powertap onbefore plugging in and every permutation inbetween
Uploaded the lastest version of java
Phoned paligap where they said the virus might have got in the USB cradle, (when I said my device wasn't conected at the time he said 'you never know' helpful I know,)
tried the device on my friends computer (it worked first time)
re installed power agent
Looked on driver utilities/windows automatic driver finder thingy
Gone on the device manager and manually pointed to the power agent driver folders (blue screened)
uploaded the FTDI driver and used the device manager to point to those folders (blue screened again)
uploaded golden cheetah device not recognised
gone to a computer repair shop who said I've downloaded the wrong drivers and need to get the right ones, felt my pain, and told me paligap were talking nonsence well that wasn't the actual word he used but there might be kids reading with this, you never know;)
there is a common solution floating on the internet suggesting tp change the COM ports, however I cannot do that yet on the device manager as the device isn't installed. When the IT guy looked at that solution he said it couldn't work, but I tried it when I got back and guess what he was right.
any suggestions would be welcome. as I'm out of ideas I would really appreciate anything, even if it doesn't work I'd be closer to getting to the right answer as there are only so many things that won't work ;)
My computer got a virus, and I ended up having to reinstall windows! I uploaded my WKO+ and the garmin drivers for my forerunner in a few minutes. My powertap is much moe difficult. when I plug my powertap CPU in the computer immediatly recognises a "USB serial converter" but after it has 'found new hardware' the computer says 'the drivers were not installed propely and it might not work' . From that i concluded the drivers are not installed properly. to try and solve the problem I have:
Uploaded poweragent to get the drivers
made sure the PT-CPU was pushed all the way in
tried just plugging in the cradle, turning the powertap onbefore plugging in and every permutation inbetween
Uploaded the lastest version of java
Phoned paligap where they said the virus might have got in the USB cradle, (when I said my device wasn't conected at the time he said 'you never know' helpful I know,)
tried the device on my friends computer (it worked first time)
re installed power agent
Looked on driver utilities/windows automatic driver finder thingy
Gone on the device manager and manually pointed to the power agent driver folders (blue screened)
uploaded the FTDI driver and used the device manager to point to those folders (blue screened again)
uploaded golden cheetah device not recognised
gone to a computer repair shop who said I've downloaded the wrong drivers and need to get the right ones, felt my pain, and told me paligap were talking nonsence well that wasn't the actual word he used but there might be kids reading with this, you never know;)
there is a common solution floating on the internet suggesting tp change the COM ports, however I cannot do that yet on the device manager as the device isn't installed. When the IT guy looked at that solution he said it couldn't work, but I tried it when I got back and guess what he was right.
any suggestions would be welcome. as I'm out of ideas I would really appreciate anything, even if it doesn't work I'd be closer to getting to the right answer as there are only so many things that won't work ;)