May 15 is start date and we want as much multi-user as we can get. Understand why you have been focussed on the northern hempisphere over your winter, but some multi-user stuff up here in the southern hemisphere as we move indoors would be nice.

---

Trust me I’m a doctor!
Well, I have a PhD :-)

Yah, we really want to get a lot of southern hemesphere guys this winter. We're pretty focused on it. We'll get our features out ASAP.

---

CEO at TrainerRoad
Co-host of the Ask a Cycling Coach Podcast

Nate, any further info regarding Cycleops 300/400 Pro support?

---

Favorite Gear: Dimond | Cadex | Desoto Sport | Hoka One One

We're stuck until we get some support from saris. We killed two power beam pros trying to control them. We can't seem to get it back into a state to use it to workout! That's why we haven't released support for it yet :). We also need some support for them to control the 400 or read from the older 300s. Some of the newer 300s are supposed to output the ANT power profile.

---

CEO at TrainerRoad
Co-host of the Ask a Cycling Coach Podcast

Hey Nate,

First time user on the turbo last week. I connected my power tap and garmin and it appeared connected before I opened the video. Then when I opened the video (sufferfest) it only displayed the current power target and the next power level on screen. I can't seem to make it display my power while cycling. Also, it didn't record my power after the session looking back at my career, any thoughts?

Thanks,

G

---

__________________________________________________

Fail to Prepare, Prepare to Fail

Yah, that means it's not really paired. Are you sure it paired correctly? If your comp is pretty far away, it could have dropped the signal. Also, wireless keyboards and/or mice could interfere with the ANT stick, so don't let them sit next to each other.

Try this, pair your power with TrainerRoad and just spin a bit. You should see the numbers on the Device tab moving. If that works, that means it's paired.

Silly question, did you have an ANT USB stick plugged in? You mention you had your Garmin connected. We can't read the data from the garmin (like if that's plugged in via USB). You can still use your Garmin at the same time, but we need that ANT USB stick to read data.

If you still have problems you can e-mail me at support@trainerroad.com and we'll figure it out. We've never not been able to connect someone :).

---

CEO at TrainerRoad
Co-host of the Ask a Cycling Coach Podcast

I paired it in the devices tab and it read 99% connection and when I spun a little bit the watts appeared on the devices tab thing (laptop/bike both didn't move further away), but then after going to workouts and starting the video it just showed the power levels current and next, and looking at my history on Trainerroad now it didn't record the HR data either. I remember the HRM paired as well on the devices tab and was reading it before we started.

Also, I have a Powertap, so should that pick up speed and cadence itself without pairing sensors? I recorded the ride so have all the data in golden cheetah anyway, it just didn't allow me to use it on screen with trainer road. The only other thing I can think of is I had my iPhone plugged in to the other USB at the time, but that was already there when I paired the devices.

Is there a way to manually arrange how you want the screen to appear (power/cadence/HR readings positions)?

Thanks, looks great once i'm using it right!

G

---

__________________________________________________

Fail to Prepare, Prepare to Fail

Hmm. Not sure what's going on. Can you try again when you get a chance and see if it's working. If not, let's schedule a go to meeting so Reid and I can see what's happening. We should be able to see if it's an ANT stick issue (we've seen some bad ones), a ANT+ signal issue, or (gasp) a TrainerRoad bug.

Yes, we should read cadence and speed from your powertap. We don't show speed while you workout (it's pointless by itself on the trainer) but we do record it and it's included in the tcx file you can download.

There isn't a way to manually change the positions, it goes Power, target power, heart, cadence. We plan on making the customizable in the future.

So if it doesn't work next time you try drop us a line at support@trainerroad.com and we'll schedule that meeting if that's okay.

Sorry about the problem man, again, we'll get this figured out! :)

-Nate

---

CEO at TrainerRoad
Co-host of the Ask a Cycling Coach Podcast

Sweet, i'll have another go and contact you, i've got two Ant sticks so will try both and let you know,

Happy Training,

G

---

__________________________________________________

Fail to Prepare, Prepare to Fail

We added support to download workouts for use on the CycleOps 400. Newer 300IC and 400IC should pair as an ANT+ power meter. I'm not sure if CycleOps has an upgrade package for older ones. But you should still be able to use the workouts on older ones with a Joule.
You can read about the workout download here: http://blog.trainerroad.com/...werbeam-pro-support/

---

---

theSufferfest.com
Co-Founder of TrainerRoad.

Reid,
My 300 Pro doesn't transmit an ANT+ signal to anything but the Joule. I bought it back in November so it's pretty new. The download workout feature doesn't work on the 300.

---

Favorite Gear: Dimond | Cadex | Desoto Sport | Hoka One One

Hey Nate, used it last night and plugged in my newer Ant stick and had no issues, picked up power, HR and cadence for the whole thing so happy days, great experience, so much nicer to look at the laptop instead of looking down at the garmin and meant I could turn the lights off as didn't need to watch garmin, both pluses!

Nice work!

---

__________________________________________________

Fail to Prepare, Prepare to Fail

I agree its way easier to look at the computer screen and not have to stare down at the Garmin. However, you know that the Garmin has a back-light right? Press the power button (do not hold it) and it should light up and be easily readable in the dark.

I have not done a trainer ride with the lights off. Never crossed my mind, maybe I will have to try it.

A ride in the dark is fun. It feels kind of weird and sort of primal.

---

CEO at TrainerRoad
Co-host of the Ask a Cycling Coach Podcast

I do all my trainer road rides in complete darkness just the laptop and tv light up the area.

Me too... seems to make the time to go faster as weird as that sounds!!

Switching topics - but what is the best way to use a Trainer Road program to mirror elevation gain found on Computrainer files? I have been using TR every week and would like to find a way to trainer for Syracuse 70.3 with its elevation gain in the first 12 miles. Any suggestions on a workout file? Thank you!

Just signed up today and did my first FTP test. I can't wait to get going with these workouts!

If you're racing with a power meter you should just ignore that slight elevation gain and hit your watts. The effort should be pretty even across the 56 miles.

---

CEO at TrainerRoad
Co-host of the Ask a Cycling Coach Podcast

Nate, very excited to try your product. I just ordered the Garmin ANT + stick. As for the cadence and speed sensors will my bontrager node ANT + work or do the sensors need to also be Garmin?

Yes, the bontrager stuff works great. It doesn't need to be garmin, just ANT+.
I'm excited for you to try it!

---

CEO at TrainerRoad
Co-host of the Ask a Cycling Coach Podcast

Holly crap that was a fast response. I'm signing up as soon as the ANT stick arrives. I thought it would be years before I could justify the expense to train with power. $10 a month for progressive/tailored power workouts, online training logs, video and Sufferfest integration not to mention kick ass customer support. I'm so sold buddy.

Nate, first off, I'm a big fan of your product. It's simple and functional without introducing too much unnecessary bloat.

I've done the Smith workout three times, one of which I had to cut short due to time constraints. The other two times I had an issue with the timer where it would briefly hang up and stop timing down before counting off some time (~5 seconds) at an accelerated rate. The other metrics would follow this trend, sort of freezing when the timer paused and then picking up data during the period where the timer was quickly counting. I don't know if the overall time remained the same as I don't wear a watch nor can I see a clock while on the trainer. It sure felt longer, though.

I don't know if my problem is specific to that workout. Both times I've encountered this issue it has been near the end of the session. I can't say for sure that it would happen if I did a 120 minute free ride, as these two workouts have been my longest recorded by the software.

Have you guys encountered this problem before? Do you know of any possible fixes for it? I'm hooked up on a Kurt Kinetic Road Machine through the Garmin speed sensor and ANT+ stick.

Ride 1 - Timer started acting buggy with 2-3 minutes left in the 5th interval, pausing and skipping around. Finished the interval and called it a day.
Ride 2 - Timer started acting buggy with 2-3 minutes left in the last interval, pausing and skipping around. Finished the session.

Thanks for your help.

---

Support cancer research with the world's longest annual charity bike ride.
Texas 4000 for Cancer
Austin, TX to Anchorage, Alaska
http://texas4000.org/

Yo dood.

Yes, we've seen this on computers with slow CPUs or a lot of stuff going on the the background. What's going on is that our app is fighting for CPU usage. It sort of queues up those seconds then dumps them all out at once to catch back up.

One way to get around it is to make sure you don't have anything else running. Anti-virus software being the biggest culprit; although other stuff could do it too. Your computer could be trying to index files or something like that too since you're not touching the keyboard.


I don't think it's related to Smith at all.


It could also be your hard drive spinning up to write from memory to disk.


Let me know if any of these things ring a bell with you.


-Nate

---

CEO at TrainerRoad
Co-host of the Ask a Cycling Coach Podcast