I ordered my 4iiii Precision through Clever Training on January 2, 2015. I'm still waiting for my shipment kit to send them my left crank arm and have the power meter installed at their offices. I'm wondering how many others are in the same situation. Clearly price is the only reason I'm still hanging on. I guess it's telling that DCRainmaker still hasn't received a working unit yet to review.
My email correspondence with them has been less than stellar. And their Friday Files are laughable. There are very few actual updates in there. It's mostly marketing fluff.
My email correspondence with them has been less than stellar. And their Friday Files are laughable. There are very few actual updates in there. It's mostly marketing fluff.
Quote:
From: Jeff Tignor
Date: Sunday, July 5, 2015 at 7:59 PM
To: Cranks 4iiii
Subject: Re: No email
So another week has gone by and you didn't meet your promises again. Can you give me an update?
Jeff
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On Jun 26, 2015, at 12:05 PM, Cranks 4iiii <cranks@4iiii.com> wrote:
Your package is in the next batch of packages to go out. But that won't be sent out until next week.
Cheers
Pearl
4iiii PRECISION Team
Please check our status updates at 4iiii.com/friday-files
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On Thu, Jun 25, 2015 at 6:33 PM, Jeff Tignor <Jeff@jefftignor.com> wrote:
Hey, what’s going on? Have you missed another deadline? You stated you’d be through the backlog of orders by tomorrow. Where is my order at? I see stories of people who bought the whole crank from you in like April getting their orders fulfilled already. I ordered in January! Please give me a reason not to cancel and order a Stages instead. I’d rather not to save the money but I’m getting frustrated and frankly I’m worried about the reports on battery issues I’ve been reading about.
Thanks,
Jeff
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From: Cranks 4iiii
Date: Monday, June 15, 2015 at 5:17 PM
To: Jeff Tignor
Subject: Re: No email
Hello Jeff
Our production resources are now realigned and we have improved our process flows and increased our factory output. We should be through the backlog of orders by June 26. Starting next week, we will begin to send out packages to receive cranks.
We know that you always have a choice. Where you buy is more than a simple purchase - it is your voice and vote. This is not lost on us. 4iiii brings new ideas to market when others may choose to wait and watch. That may prove challenging to our customers at times like this but it does give you the assurance of buying into products that are inspired and developed to keep you ahead of the game.We've launched PRECISION because we believe that the advantages of power meters should be accessible to every cyclist. While PRECISION is experiencing some initial bumps, every person in our company is focused on delivering this promise.
Regards
Pearl
4iiii PRECISION Team
Please check our status updates at 4iiii.com/friday-files
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On Sat, Jun 13, 2015 at 8:59 PM, Jeff Tignor <Jeff@jefftignor.com> wrote:
May 25 has passed. Do I have a new ship kit date? Thanks.
Jeff
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On Apr 14, 2015, at 1:10 PM, Cranks 4iiii <cranks@4iiii.com> wrote:
Hello Jeff
I am sorry you did not receive your email. We have your order with a factory install date in the week of May 25 and will be sending you a shipping kit prior to receive your crank.
Thanks for following up.
Pearl
4iiii PRECISION Team
Please check our status updates at 4iiii.com/friday-files
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On Tue, Apr 14, 2015 at 11:51 AM, Jeff Tignor <Jeff@jefftignor.com> wrote:
Hi, I have not received my install email yet. Can you resend? I ordered from Clever Training. I have an Ultegra 6700 175mm crank. Thanks.
Jeff