chris948 wrote:
And that is my only question. ST is full of people who want power meters and are willing to pay for them, so is this really the audience that you need the opinion of?
This is an excellent question Chris! I do have a motivation on this location that I hope I can make clear. First though, I'm not a marketing guy, I'm an engineering guy, so my research is from books, work with a startup accelerator, and many friends who are working with startups - some successful and some unsuccessful -- this means my experience is likely different from the marketing of people like Garmin / SRM / Shimano / etc. Someone who's an expert in marketing might rebut this in a second flat, and if you are a marketing person step in a tell me if I'm off base.
The people of the ST Forum who own powermeters (or thought of buying) have gone through of a process of informing themselves. They've been motivated by something such as a desire to maximize training, marketing, curiosity, a coach, etc. They have had the unique experience of walking through this process and deciding on a company as well as looking over available and forthcoming products. They have gone through a similar process as potential customers will have to. Thus, they are a prized "expert customer" (even if they never purchased -- they didn't for a reason). You know the process and what you thought at the time. You made that decision of SRM, or Quarq, or Powertap, or if it's not worth it. Some people decided to hold off and will purchase -- Rotor Power / Garmin Vector / etc, and some held off and will never purchase. Both of these have a viewpoint and I think they exist in the forum as well and are valuable experts. I want to try and get at the why.
So all these expert customers can help me see the motivations, who they trust, how to build trust, etc as these people will be presented with these same question. Essentially this is me saying that you are the expert, not me. Some of the questions I hope to answer are: What made you trust a brand? What made you feel good about your purchase? What made you decide against?
I like a Ted talk by simon sinek. It shows how apple products work because they fill a need, but more than that they make people feel good. This is something I'd love to aim at but I'm just a technical kind of guy.
http://www.ted.com/..._inspire_action.html It is however very good at explaining that you need to feel good about a product.
Sean, Thanks for your support! I'll PM you off list for more contact information and details.