A couple of questions:
Are people having problems with the Rocket beams? I've went through 2 or 3 of them. Weigh 170. Two have broken on cross-state rides, which pretty much leaves me up a creek without a paddle. Sucks that henceforth I'll have to bring a spare bike in case my $4000 bike breaks.
What's the latest with the company status? Last I read from the archives is that they're not producing bikes anymore, but have beams on hand for warranty work? At this rate, once I've got the 5 year warranty used up, the bike will be worthless.
Do they still use the same # for customer service? I'll be on the phone Monday but wanted all the background that I could get beforehand.
Thanks
Are people having problems with the Rocket beams? I've went through 2 or 3 of them. Weigh 170. Two have broken on cross-state rides, which pretty much leaves me up a creek without a paddle. Sucks that henceforth I'll have to bring a spare bike in case my $4000 bike breaks.
What's the latest with the company status? Last I read from the archives is that they're not producing bikes anymore, but have beams on hand for warranty work? At this rate, once I've got the 5 year warranty used up, the bike will be worthless.
Do they still use the same # for customer service? I'll be on the phone Monday but wanted all the background that I could get beforehand.
Thanks