Today was my last day with Trek, and that means my product support role here ends as well.
Wow, what a ride.
I was a part of the ST community before working at Trek, and didn’t have much of an official role here on their behalf until the first Speed Concept hit the streets in 2010. Credit to Trek for recognizing the value in what I might be able to do in this space…but I’m not sure anyone expected it to become what it did…least of all me.
The growth I’ve experienced, personally and professionally, as a result of being with Trek and being here, is simply amazing. For the part all of you have played, challenging me to up my game and stay engaged - even when the questions and answers were uncomfortable – I thank you.
Customer service continues to be available via your Trek dealers and/or distributors, and directly via the customer contact forms, phone #s and live chat (the latter not in all markets yet) at these links:
International
US
Some hard working and knowledgeable troops there.
As you might guess from the tone so far, my exit is on good terms. I prefer to keep it that way, so please understand there are questions I won’t answer. It’s nothing personal :-)
About four years ago I was invited to speak to a leadership conference held by a national organization dedicated to the support of adults with intellectual and developmental disabilities. The topic was Innovation, and I tried my best to bridge our very different worlds using some examples from my years at Trek.
The executive director of the institute caught up to me a week later and handed me a note – written on the proverbial napkin. Something I’d said struck a chord with an attendee, and he wanted to make sure I knew. I give it to all of you, now, in the same spirit.
Carl Matson
Wow, what a ride.
I was a part of the ST community before working at Trek, and didn’t have much of an official role here on their behalf until the first Speed Concept hit the streets in 2010. Credit to Trek for recognizing the value in what I might be able to do in this space…but I’m not sure anyone expected it to become what it did…least of all me.
The growth I’ve experienced, personally and professionally, as a result of being with Trek and being here, is simply amazing. For the part all of you have played, challenging me to up my game and stay engaged - even when the questions and answers were uncomfortable – I thank you.
Customer service continues to be available via your Trek dealers and/or distributors, and directly via the customer contact forms, phone #s and live chat (the latter not in all markets yet) at these links:
International
US
Some hard working and knowledgeable troops there.
As you might guess from the tone so far, my exit is on good terms. I prefer to keep it that way, so please understand there are questions I won’t answer. It’s nothing personal :-)
About four years ago I was invited to speak to a leadership conference held by a national organization dedicated to the support of adults with intellectual and developmental disabilities. The topic was Innovation, and I tried my best to bridge our very different worlds using some examples from my years at Trek.
The executive director of the institute caught up to me a week later and handed me a note – written on the proverbial napkin. Something I’d said struck a chord with an attendee, and he wanted to make sure I knew. I give it to all of you, now, in the same spirit.
Carl Matson