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Post deleted by meronamkeithho
Last edited by: meronamkeithho: Sep 13, 17 12:34
Re: Quarq Power Meter almost NEVER works at races [meronamkeithho] [ In reply to ]
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While I never had the exact issues you describe, I alway had trouble with my Quarq working in races with my Garmin as the devices would inevitably go to sleep during my swim and fail to wake up when I started the bike leg. Not sure if the issue was on the Garmin side or the Quarq side.
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Re: Quarq Power Meter almost NEVER works at races [meronamkeithho] [ In reply to ]
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I had a similar experience once with a Quarq Dzero. The unit always worked with no issues during training and in two other races but, one race day I hop onto the bike after T1 and no power is showing and my cadence appears to be 10,0,25,0,30,0,10 rpm... Which is interesting because I have a Wahoo speed/cadence sensor so I would think that if the powermeter was completely not functioning then the head units would switch to cadence from the Wahoo.

Extremely frustrating. This was with both a Polar M450 head unit and a Garmin 920xt on my wrist. So for the first mile and a half I am screwing with all of my electronics seeing if I can some how reconnect to it. No dice, I had to ride out the entire race without power or cadence.

Back home and I read online about troubleshooting. One of the steps is to remove the battery and slightly bend up the metal prongs that are under the battery to ensure they provide enough tension on the battery for a good connection. This step works and since then I have had no issues.

For the above mentioned race, I did not leave my bike there that night so that part is not consistent with your experience.
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Re: Quarq Power Meter almost NEVER works at races [meronamkeithho] [ In reply to ]
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Your problem is because the bike is racked outside overnight and the condensation or rain is getting into the meter. All my quarqs eventually had this problem. Once back at home in dry conditions it will start working again.

It took me about 4 races in 2014 to realize what the problem was. It's not water getting into the battery its getting through the seal on the meter itself. My guess is your meter is at least 2 years old.

Leave it outside on the grass overnight and test it. Then try to wrap it with towels and see if it works. Eventually you are going to need to replace it.
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Re: Quarq Power Meter almost NEVER works at races [meronamkeithho] [ In reply to ]
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have you tried - replacing battery at home and resyncing it there? and then show up at race with the new battery and everything working?
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Re: Quarq Power Meter almost NEVER works at races [meronamkeithho] [ In reply to ]
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meronamkeithho wrote:
I train religiously by power, mostly using Trainer Road and plan my race strategy around a goal TSS and percentage of FTP. However, almost every other time I've raced, my power meter has failed to work race morning. Ironman Santa Cruz 70.3 this past weekend, Oceanside 70.3 last year, and Ironman Tahoe 2015 I raced without power due to the same issue. I always make sure the battery is new. When I turn on my Garmin in transition race morning, the PM icon fails to show, indicating there's no signal. I take out the battery, replace it, and the red light turns on indicating that all should work. When I run a search on my Garmin, it picks up my HRM but indicates that "multiple power meters have been detected, move 20 feet away." I have tried this, moving 50 feet away and still...nothing. How are so many others in transition able to sync their power meters when every other bike has one? The only thing I can think of is that this seems to happen when I have to check my bike in the day before the race and it sits overnight. Is there a temperature issue or moisture issue (no moisture in the air in Lake Tahoe but it does get cold at night) that is causing my PM to fail me race AM? It's gotten to the point where I'm thinking about getting rid of the Quarq and going either SRM, Power Tap, or Garmin Vectors. Any ideas?

Design flaw, moisture, and thank you for overbiking ;-)
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Re: Quarq Power Meter almost NEVER works at races [meronamkeithho] [ In reply to ]
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I had a similar problem last weekend at Lake Placid. My issue is definitely with my 735xt watch and Garmin. When in multi-sport mode it fails to pick up power data. I used a separate Wahoo bike computer though and had power data to look at while on the bike with no issues. It is three races this year that the 735 failed to pick up power data in multisport. I have no issues on any training rides with it picking up the power meter and I didnt have the issue with my 920. I thought quarq fixed the moisture issue on newer models? I would be more suspect of a Garmin issue than the quarq.
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Re: Quarq Power Meter almost NEVER works at races [meronamkeithho] [ In reply to ]
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I don't have time to look it up, but it sounds like your Garmin is in "search for new devices" mode by default and when you turn it on it wants to pair with everyone in the area. Once you have your power meter ID logged you need to turn that function off so it doesn't go looking for other devices.

"...the street finds its own uses for things"
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Re: Quarq Power Meter almost NEVER works at races [mlyonsdc] [ In reply to ]
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Did you make sure that your 735 already found you power meter while in multi sport mode? If you do that, calibrate, then head off to the swim, it will be fine once you get back into T1. Do not turn the watch off or reset out of multi sport mode. You have to turn off the countdown feature that turns it off and returns back to the watch face. It took me all year and learned it this past weekend. Was driving me nuts as well. But it does work now, finds it again with no issues.
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Re: Quarq Power Meter almost NEVER works at races [meronamkeithho] [ In reply to ]
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meronamkeithho wrote:
.... It's gotten to the point where I'm thinking about getting rid of the Quarq and going either SRM, Power Tap, or Garmin Vectors. Any ideas?

Please let me recommend Power2max Type S. No affiliation, just very satisfied customer who rode one for 2 seasons through all weather including massive rainstorms, etc, never a single hiccup, and friends with the same experience. So simple to use, battery lasts forever, damn thing just works perfect every time. I think you'll find others on the forum here with similar experience.
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Re: Quarq Power Meter almost NEVER works at races [SBRcanuck] [ In reply to ]
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I have a P2M NG and a Garmin Edge 510. The combination has not proven to be very reliable. It worked for a 70.3 but for two sprint races I had a lot of dropped data, in the first it started working after a few minutes, in the second power data was useless.

Before the NG I used Garmin Vector 2 pedals, whilst no where near as reliable in training as the P2M (I have both an old first gen and NG), after about 30 seconds power data was there for every race of the past two seasons.
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Re: Quarq Power Meter almost NEVER works at races [mike s] [ In reply to ]
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mike s wrote:
Did you make sure that your 735 already found you power meter while in multi sport mode? If you do that, calibrate, then head off to the swim, it will be fine once you get back into T1. Do not turn the watch off or reset out of multi sport mode. You have to turn off the countdown feature that turns it off and returns back to the watch face. It took me all year and learned it this past weekend. Was driving me nuts as well. But it does work now, finds it again with no issues.

Wow thanks I have not done this and will try it. This is MUCH more helpful than Garmin Support to this point!! lol
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Re: Quarq Power Meter almost NEVER works at races [marcofoils] [ In reply to ]
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Yeah I have no experience with the newer NG model. If I were buying another PM from them, I'd personally make a point of buying the S Type, as that is the one I've seen all positive reviews on, including my own experience.
Cheers
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Re: Quarq Power Meter almost NEVER works at races [meronamkeithho] [ In reply to ]
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Why are you searching for a new pm on race morning? This is likely your problem. You should not search for a new device on race morning EVER. The pm should already be paired to your computer so all you have to do is wake the pm up on race morning and the computer should automatically detect it. Do a zero offset and you are done.

Team Every Man Jack

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Re: Quarq Power Meter almost NEVER works at races [meronamkeithho] [ In reply to ]
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When I have trouble connecting, I manually enter in the ANT ID from the Quarq spider in to the Garmin head unit. Then search again. That usually fixes the problem.


I wanna go fast!
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Re: Quarq Power Meter almost NEVER works at races [mlyonsdc] [ In reply to ]
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It's works for my SRM, it would never..ever connect unless I did that
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Re: Quarq Power Meter almost NEVER works at races [mike s] [ In reply to ]
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The quarq goes in to sleep mode while sitting idle. You need to rotate the cranks to wake it up first.
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Re: Quarq Power Meter almost NEVER works at races [meronamkeithho] [ In reply to ]
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I am in the same boat - My Quarq is perfect during training, but have lost all connectivity during multiple races where the bike had stayed outside overnight or was raining during the event. I have sent the device back to Quarq twice, but now I am looking into switching to a different manufacture. I am using using a 2yr old Quarq Riken and maybe the new DZero has better waterproofing
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Re: Quarq Power Meter almost NEVER works at races [meronamkeithho] [ In reply to ]
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I'm very curious to see what this thread turns up.

My Quarq is paired with a 510 head unit and a 920 watch. During training I don't wear the watch...just use the 510 for power metrics. pairing and connecting are fine while training.

For 3 of my last 4 races, the Quarq pairs and connects with the 920, but not the 510.

On race morning, I wake up the Quarq, and it immediately connects to the 920, and after about a minute, connects with the 510. I have auto power down and auto pause disabled on the 510....when I get out of the water, the Quarq has gone into sleep mode...so I expect a lag before I see power numbers on either the 920 or the 510. After the Quarq wakes up, it connects to the 920....but never connects to the 510.

Any ideas? Garmin supports says it has to be an issue with the Quarq. Quarq support doesn't seem to have a clear answer. So far, its a mystery. I even tested a race simulation the night before, and everything worked fine (although I don't think I waited long enough for the quarq to go into sleep mode)...something seems to happen when I "reawaken" the Quarq, and it doesn't want to connect to both Garmin units.

I will most likely get the quick release setup for the 920, and put it on a bike mount during a race (and just forget about the 510 for races).

Not everything is as it seems -Mr. Miagi
Last edited by: chxddstri: Sep 13, 17 8:15
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Re: Quarq Power Meter almost NEVER works at races [loosegroove] [ In reply to ]
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It took PowerTap 9 years to fix their moisture and other issues. Quarq hasn't figured out how to make a reliable product yet. My advice would be to stop being a beta tester for them and switch to another brand (SRM, Verve, Shimano).
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Re: Quarq Power Meter almost NEVER works at races [chrisgrigsby] [ In reply to ]
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My issue has never been with either device going to sleep, it's been with the initial connection/detection.
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Re: Quarq Power Meter almost NEVER works at races [AutomaticJack] [ In reply to ]
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I'll have to try this, I never knew that there new device search was a default. Garmin has always recognized my device (except during races) when powered on at home.
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Re: Quarq Power Meter almost NEVER works at races [stevej] [ In reply to ]
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I didn't realize that this was the default mode. Normally when I power the 510 on it automatically detects the power meter, I calibrate it, then start my ride. At races, it makes sense that it must be in this search all devices mode, I'll have to re-configure my Garmin. Thanks for the info.
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Re: Quarq Power Meter almost NEVER works at races [meronamkeithho] [ In reply to ]
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I think you should change the thread title to "Garmin", because I am nearly 100% sure this is a Garmin issue not a Quarq issue.
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Re: Quarq Power Meter almost NEVER works at races [lanierb] [ In reply to ]
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lanierb wrote:
I think you should change the thread title to "Garmin", because I am nearly 100% sure this is a Garmin issue not a Quarq issue.

But it's not a garmin issue either. It's a user/settings issue.

Team Every Man Jack

get comfortable being uncomfortable | Strava | Instagram
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