I wanted to give some props to the team at Desoto for how they handled what other companies (had an issue with TYR at the same time) can not for some reason.
My wife ordered a new top and shorts early last week, got an email on Thursday that the shorts she selected were actually not in stock and the rep gave some other options. Our concern was her having them in time for St A's this weekend, originally we ordered in plenty of time and the site said the products were in stock. She replied back to this representative with her selection and expressed her concern about having the items for the upcoming event, they upgraded the shipping free of charge and we received the kit last night. TYR is another story.....
WAY TO GO DESOTO! You have earned two additional customers.
My wife ordered a new top and shorts early last week, got an email on Thursday that the shorts she selected were actually not in stock and the rep gave some other options. Our concern was her having them in time for St A's this weekend, originally we ordered in plenty of time and the site said the products were in stock. She replied back to this representative with her selection and expressed her concern about having the items for the upcoming event, they upgraded the shipping free of charge and we received the kit last night. TYR is another story.....
WAY TO GO DESOTO! You have earned two additional customers.
Last edited by:
steelrain66: Apr 24, 14 9:23