Hey Man. IM just back from Hawaii IM70.3. a couple of hours ago. Absolutely brutal winds on a famously difficult course. The hard end of IM Hawaii Worlds. 25-35 mph w gust to 40+ including the run. Didn't make my planned time but IM freakin happy I finished! See IM Live for a recap of the day. Well... that was off topic.
Anyway... I used Bike Flights. Super easy and super responsive. A bike case (w my Cervelo) and a wheel case (w my ZIPPs.) Fedex picked up my cases on my front porch the day before I left for the Kona Coast via 2 Day Air. The cases arrived at my hotel in Hawaii 2 days later as promised.
I assembled my bike. Raced the next day. Repacked the bike and wheels the next day and Fedex picked the cases up the very next day. Ground return. I really don't want to see my bike for a few days and it was less expensive. ;)
Billl... the support fellow was super. Any email I sent he responded to within a few hours or by the next day (I live on the East Coast). He was always available on the phone.
Before this trip I shipped my own bike and had to find a place to drop it off. And I live in a very rural area of Ga. Then after the race, find a place to ship it home. Huge pain in the butt. Time wasted especially when you really want to enjoy places like San Fransisco... The Escape From Alcatraz, 2011. SilverMan in Las Vegas / Henderson, Nevada, 2010. etc.
I have no problem recommending them to anyone. They made our Hawaii trip much easier. Bike Flights is who I will go to now for bike shipping.
BTW... Tribike Transport (above banner) only covered the West Coast for this race.