Our Bike Mechanics are responsible for assisting in store service operations, to expertly provide quality tune-ups and repairs, building bikes and offer a world-class customer experience, contributing to the success of the team and the entire company. We are an open work area shop specializing in road and triathlon bicycles. Fit experience a plus, but not required.
Responsibilities include (but are not limited to):

• Interface with the customer to assess service needs
• Inspect, repair, and service customers' bicycles
• Assist in generating bike and accessory sales
• Complete accurate work order paperwork and prioritize work orders in an expedient manner
• Serve as a knowledgeable resource to customers
• Demonstrate a professional standard of customer service
• Remain current on industry products and trends, and demonstrate knowledge of products
• Protect company assets through loss prevention techniques
• Communicate with store management to achieve a seamless customer experience and maximize profitability

Qualifications:

• Minimum of 1 year bike mechanic experience in a retail store - preffered
• Previous experience with various bike components, service tools, and machinery - required
• Passion for cycling / bicycles
• Ability to build all levels of bikes from the box to a safe, ride ready bike - required
• Ability to stand and move in an active, team-oriented environment for extended periods - required
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
• Basic computer skills
• Commitment to exceptional customer service
• Ability to work a flexible schedule; including nights, holidays and weekends - required

Salary tbd according to experience. Please send resume and salary requirements to kearamcgraw@gmail.com