Roka's customer service is amazing. I'm glad they helped you. Every time I've had a question I get quick responses.

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Make Inside Out Sports your next online tri shop! http://www.insideoutsports.com/

X2. I had a small issue with the tri suit and they just offered to replace it. They didn't make me jump through hoops and I had the new suit within 5 days. Top notch for sure.

Completely agree, and I had a very similar experience with them, for what it's worth. I recommend Roka to my friends without any reservations, in fact enthusiastically.

When I was shopping for wetsuits earlier this year I bought from 3 manufactures (I live in a small town not near any retail). Roka was head and shoulders above the other two in answering my questions in a quick and accurate manner and was the superior product to boot. I have purchased many things from them and sent a few back with no hassles whatsoever. I completely agree that they are fantastic to business with. Many transactions and absolutely no problems.

+1

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"if you chose it, it's not really pain"

Thanks, Everyone.

We are grateful to do this for a living and sincerely put a lot into trying to deliver awesome customer service. We do measure the feedback we receive from our customers and constantly are trying to improve our systems and processes. Appreciate the support!

Re: the white/blue Kona sunnies, they are inbound! Won't be too long now. :)

Best,
Rob

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rob canales
ceo + co-founder at ROKA
http://www.roka.com