Chris just ignore this guy. He trolls these pages calling people names, ridiculing products, and trying to incite quarrels with the other readers. Keep doing what your doing. I think I can speak for most the so called "lemmings" on here when I say that we appreciate the value you provide with high quality products, data, and resources.
Canadian wrote:
Since you are anonymous on here, I'm not quite sure who you are. As always, we invite anyone with questions or concerns about our products to contact us directly. That way if there is an issue, we can try and solve it knowing all of the facts, instead of trying to guess what happened based on comments on a forum. This solution is also better than having people sell what they are claiming is a "defective" product in the classified section.
Getting to the brake tracks. I'll start by saying that all brake tracks (aluminum and carbon) wear. This is simply because of friction. I'll add that the conditions in which you ride, and the type of braking that you do, can easily change the rate at which the wearing occurs. For example, if you ride on wet roads with a lot of sand and/or debris, and you get that debris on your brake tracks and then do a lot of braking, you can scratch/wear your brake track. You can also get rocks/debris stuck in your brake pad, which can cause scratching as you grind it into your brake track. This is the equivalent of rubbing a rock or sand paper on your brake tracks, and will result in accelerated wear on either carbon or aluminum wheels.
Most of what we have seen in this case is surface scratching. Surface scratching is a small mark in the epoxy resin, and is much different then actually wearing through the resin and carbon ply. It is important to note the a mild surface scratch doesn't mean your rim is ruined. A ruined brake track would have the ply breaking apart, or would show warpage or delamination from heat.
My first recommendation is to contact us directly and we can assess what is going on. I'll also add that if you are riding on really dirty roads in the wet, you'll need to be carful of how much debris you are grinding into your brake tracks. Be sure to clean your pads frequently as well. Again, this applies to both carbon and aluminum braking surfaces.