getbarreled wrote:
I have heard of Garmin crash replacing a lot of devices, including my own. I've never heard of the original owner stipulation with them.
Garmin has no "lost-my-Garmin-replacement." at all. :) This was done by the LBS itself. Brought my new Garmin to the counter, owner who'd overheard my story, walked over, hit a button, and the price dropped 50%.
But since we're talking about bikes, mostly, and Cervelo was mentioned, here's the language on Cervelo's warranty section:
Quote:
Starting January 1, 2004, each Cervélo Cycles Inc. (Cervélo) bicycle frame purchased after this date is warranted by Cervélo Cycles Inc. against defects in workmanship and materials for as long as the frame is owned by the original owner, excluding paint and decals.
That's pretty clear. Warranty totally voided on first re-sale. But you have more of an owner error issue. This is how Cervelo deals with owner error (by any owner):
Quote:
Cervélo does not warrant against damage caused by normal wear and tear, improper assembly, improper maintenance, or installation of parts or accessories not originally intended for use with or compatible with the frame or bicycle sold.So no Cervelo owner has any recourse as a matter of corporate policy if they jack up their own steerer tube. But, back to my Garmin story. I'd bet, if you just took delivery of a new Cervelo and jacked up your steerer tube, and told the LBS, the LBS would get on the phone with Cervelo and things might get worked out for you in your favor.
But if you brought in a used Cervelo, there'd be likely zero chance of things getting worked out for you. You'd be paying full retail for a new fork.