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Re: Secondhand Dimond [ericlambi]
ericlambi wrote:
You know what, I have to apologize. I re-read the e-mail conversation I had with Brad and I misinterpreted what he said. Correct, he knew you bought the bike second hand. He made a mistake quoting the fork. He changed the price to the correct one when he realized the mistake. Sounds like he spent a fair bit of time trying to help you with the purchase of the second hand bike. Sorry it hasn't worked out, good luck.


This was what I was thinking after reading the first post.

OP - I didn't feel you were trying to be entitled, etc. But the bottom line is, whether by mistake, brain fart, whatever, you were quoted a price that seems to have been a mistake. As GMAN said, new owners (like myself) paid more to upgrade to the better fork (ie. upgrading to 'brilliant' instead of 'xcut'). If Dimond honors the 600 price, thats kind of offensive to their customers who bought new. Just my .02.

Sorry to hear you are returning the bike, they are pretty cool.

One question you haven't answered, just out of interest, what specifically was wrong with the original fork? In the pics on ebay, it looks like it should have no problem fitting a stem, even if without many/any spacers underneath. Was there some sort of damage to it?
Last edited by: SBRcoffee: Apr 8, 17 15:27

Edit Log:

  • Post edited by SBRcanuck (Dawson Saddle) on Apr 8, 17 15:27