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Re: Secondhand Dimond [New3901]
New3901 wrote:
I think if I buy a new fork or any other part for my used Specialized it's going to cost about the same as if I would have bought it new, and the same holds true for my new Giant. This is not a warranty/support issue, it's a simple parts transaction that has many levels of problems.


I agree. Other posters in the thread brought up warranty. To me it was never a warranty issue because warranty has nothing to do with it. My post was only ever about me trying to purchase new product, Brad reneging on the price he quoted, then flatly telling me I'm not a customer when I was trying to buy product from him. And for whatever it's worth, (I'm sure I'll catch grief for not mentioning this in the beginning), I had already made purchases from them for necessary items to build up the bike e.g. seat post, bottom bracket, upper and lower cable guide doors, etc.
Again, there's no business model in the world that says it is a good approach to treat people who have already given you money like they are not your customers regardless of whether it's $300 or $30,000.

Salton Sea Triathlon Club
“I swim to get to the bike. I run because nobody gives a shit about aquabike.”
Last edited by: getbarreled: Apr 8, 17 8:48

Edit Log:

  • Post edited by getbarreled (Cloudburst Summit) on Apr 8, 17 8:48