What we really need is a trainer that is the Neo Smart but not made by Tacx (notorious for lack of customer service).

Basically, the dream is:

1. As robust as a Computrainer (or Velotron) which are built like tanks, but without all the damn wires (disclaimer: I have a computrainer...). I heard about Computrainer coming out soon with a wireless head controller, but, on to point two:

2. Does not require a wheel and [trainer] tire just like Kickr and Neo Smart

3. Excellent support and customer service (I think Computrainer has good support; dunno about excellent. I forgot what I heard about Wahoo. And I want to forget what I've heard about Tacx)

4. Does not require calibration like the Neo Smart [edit: meaning... like the Neo Smart that doesn't need calibration; I hate that I have to calibrate the Computrainer before every ride. I heard that you should do the same with the Kickr, like a roll down or something)

5. Quiet like the Neo Smart

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So far, I like everything about the Neo Smart; but with all the customer complaints I have read throughout the years regarding Tacx, and how slow they are addressing bug reports and firmware/software issues... that's really the only thing holding me back.