The Garmin soft straps (echoing above) are terrible. I went through 6 or 7 in a matter of 16 months. I ultimately changed to an ANT/Bluetooth compatible strap by 4iii. http://4iiii.com/product-viiiiva/
- This thing has been bulletproof for about 6 months and reads accurate the moment I put it on. I do wet the straps and clean it after every session. I'd recommend this one all day.
As far as Garmin goes I've always called their customer service and they've never given me a problem. Always shipped me a new one. Why they haven't done away with those soft straps is beyond me.
Buffalo Triathlon Club Board Member 2013/2014
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