vjohn wrote:
Now that I made a snide remark about their support, they've actually offered to comp me the $89 to replace the unit with the broken flanges. Note that mine is nearly 4 years old, so that's pretty good. They still take 3-4 days to respond to support emails, but when I called the tech support number the guy handled my request competently and politely.Really? How were you fortunate enough to get that offer? When I called they offered $89 for a refurbished unit.